How to Locate Local Crash Reports/Logs
By Nathan Young
While playing Minecraft, problems may occur that result in game crashes or needing to review past logs. Reasons may include a ticking issue or chat-related concerns, which results in trying to find crash reports and log files. This can be difficult to locate on your computer, as they’re stored in the launcher’s home directory. It’s important to know where these files are found, as it’s used for troubleshooting possible errors or issues. Due to this significance, Apex Hosting will guide you through the steps needed to locate crash reports and log files on Minecraft.
How to Find Crash Reports
There are two different types of crashes your Minecraft launcher can encounter, the normal one and a JVM variant. The second type doesn’t act like the standard report, as it gets stored in a
hs_err_pid#####.log file. However, most of the time your crashes will be stored in the
crash-yyyy-mm-dd_hh.mm.ss-client.txt files. As for reading them, you can review our guide here to do that. Besides that, we’ll show how to locate a normal Minecraft crash report on your computer down below.
- Press the Windows key + R, enter
%appdata%\.minecraft\in the Open field.
- Press OK, then locate and click on the crash-reports folder.
- You’ll see the file(s) in that area, which you may open to view.
- All future crashes will be stored in this folder, but if no directory exists then create that to organize the files.
If you’re attempting to locate a server’s crash report, then in the Apex server panel, click FTP File Access in the top left and login with your password. Afterward, enter into the crash-reports folder and press Edit on the file(s) to view them.
How to Find Log Files
There is always one
latest.log file to review and other ones that hold past information, which are in the
yyyy-mm-dd-n.log.gz files. The normal filetype can be opened in basic notepad programs, but the GZ types require 7zip or WinRAR to view. Reading them might be a difficult task, so review this to easily do so. Down below is where you can find the log files on your computer.
- On your keyboard, press the Windows key + R and type
%appdata%\.minecraft\logsin the Open field.
- Afterward, click OK and you’ll find all the log files in that directory.
- You can now open the
latest.logfile to view the most recent information, otherwise you can use an external program to see the others.
Similarly to locating server crash reports, you can find server log files in the FTP File Access area from the main server panel. Use your password to login and enter into the logs folder, then press Edit to view the file(s).
Easily locating your crash reports and log files will help troubleshoot errors or chat problems. This can also be used for reviewing past server or singleplayer information, which may help too. Additionally, our Support team may ask you to find these files so we can work with you to resolve any situation. It’s important to know this process for future reference, as it can be confusing where everything is located. With this in mind, we hope this guide helped you find crash reports and log files on your Minecraft launcher.
Log File is Unrecognizable
This happens when you attempt to open a
.log.gz file instead of a normal
.log file. Use an external zip program to open the file, which would reveal the actual log for you to review. However, if this happened with the latest file, then right-click it and open with Notepad.
Missing Crash Reports
If your game crashes and you are unable to find any files in the crash-reports folder, then it could be a JVM issue. These kinds of problems differ from normal crashes, which means they are located in the main directory of the launcher files (.minecraft). Remember, JVM files are found in the
hs_err_pid#####.log files and can be opened with Notepad. Otherwise, you don’t have a directory for crash reports, so make a new folder called “crash-reports” to collect future files.